- About Us
- The Playbook
- Your Competitive Edge is Found in the CSG Scouting Report
- Increase Sales, Improve Service, Enhance Your Corporate Culture With The Top Dawg Sales Strategy
- Corportate Stimulus-Trim the Fat, Grow Lean, Expand Profits
- Loyalty Program-Better Customers. More Sales. Less Advertising.
- The Needed Niche Making Every Call Count
- P Cubed-Pricing, Packaging and Promotions
- Service that Sells-It’s About the Customer, not the Policy.
- Turbo Sales-Transform Your Front Line
- Marketing Make Over. Who Needs More Customers?
- Strategy Upgrade-Pump Some Energy Into Your Fading Strategies
- 4 Steps to Connect
- Contact Us
- What People Are Saying
- The Blog
About Connect Sales Group
Sometimes it’s easiest to explain what a company does and who the company is by describing what that company is not and what that company doesn’t do. Connect Sales Group definitely is not a typical consulting group comprised of behind-the-scenes, blazer wearing, business school graduates with little or no practical experience, working off theories and text books.
That’s not to say that the names on the Connect team roster are not followed by an impressive array of letters, nor do we truly believe that a business education is not important (we will don the blazer when needed), but we definitely believe that there is no substitute for real entrepreneurial experience–hands-on, skin-in-the-game, deep in the trenches experience–to develop imaginative solutions, spry and quick-footed strategy development, tried and true systems creation and bullet-proof sales and marketing training programs that are guaranteed to increase your company’s top and bottom lines.
Everyone at Connect has been where you are…Though your business is unique with its own set of unique challenges, all of the Connect team is familiar with solution development. From struggling start-up companies to multi-billion dollar internationals, from real estate to retail to E-tail in a wide variety of industries, we’ve all cut our teeth and prospered both in the more rigid cultures of traditional corporations and as trail-blazing entrepreneurs developing systems built off years of ongoing study, practical application, successes and even failures. And we bring all of this to bear when you choose to partner with us to enhance your business’ success.
Successful business owners, sales fanatics, candid consultants not afraid to say it like it is, custom systems developers focusing on systems that make sense for your business, relentless marketing machines thriving on pushing the envelope, finance specialists who go way beyond number crunching and can deliver real world projections and budget-saving solutions, passionate trainers who can turn your mid-level sales staff to top level sales machines in just a few sessions.
Passionate about making money for you. That’s what we do. We are relentlessly responsible stewards of your assets with the single-minded directive to provide solutions for you that can help not only immediately, but in the long term, providing you with the solid foundation, as well as clear programming to maintain growth.
Here’s how we do it:
We listen very carefully.
It’s your company and only you know where you want to take it. We want to hear about your corporate culture and your story. What is your definition of success for your company? What are your goals. Our job is to listen to you tell us where you want to be and then begin the process of helping you get there and also to be brutally honest with you every step of the way.
We blow it up.
With a fixed eye on your goals and your corporate culture, we’ll perform a detailed analysis of your current assets and efforts including financial, physical and personnel, with keen attention to personnel as these are usually your most valuable assets as well as your most difficult to corral. We’ll scrutinize your market and your marketing, your sales systems, pricing, service, everything. The analysis will be followed by a detailed report and recommendations for modifications of all assets.
We shrink it down: Everything matters.
When it comes to the success of your business, everything from the way you answer the phone to the quality of the product and service you provide is crucial. We’re going to get granular and create systems for everything. A business without systems is like a city without traffic lights…too much is left up to chance, accidents will happen. You need solid systems in every department, no matter the size of your business.
We perform a corporate lobotomy.
Most companies don’t think they’re in sales and many of your staff, through no fault of their own, have no idea that they’re salespeople—even some of your salespeople may have no idea what it means to be a successful, professional salesperson. We’ll come in and lobotomize the corporate-speak lobe of the brain and set the sales side free through fun, upbeat and thorough sales training.
We go to the market.
We will sift through everything from your website to your yellow page ad to your brochures to whatever media you are using to market your product. We are wickedly good at creating more bang for your marketing buck utilizing direct marketing techniques that are trackable. We don’t advertise anywhere just because everyone else is there. No Way! Won’t it be nice to know which of your advertising is creating returns and which needs to go to the circular file?
You know what we’ve discovered? Most businesses are way behind when it comes to maximizing the myriad technological opportunities available to them. It usually won’t take much to get one step ahead, but we can take most businesses and put them miles ahead of their competition through SEO, PPC, Blogging, Facebook, Twitter and other social media, not to mention Retargeting, Database development and more.
You have the weapon. We provide the ammo.
The Connect Needed Niche. With the implementation of innovative inbound/outbound sales and service calling techniques, your telephone will be transformed into a high profit sales weapon. Our specialty is leveraging the marketing strategies we implement by connecting with your clients through innovative inbound/outbound calling strategies which will separate you from your competitors and turn your phone into the sales bazooka it was always meant to be.
Depending on your needs, we can either train your staff, or we will provide the calling center and the staff to maximize the revenue-generation opportunity of every call, inbound or outbound. You’ve gotta have the phone, why not turn it into a lethal sales weapon?
We leave you with the goods.
We’ll create a custom, Connect Playbook for you and your staff. The Playbook is designed to be used as a training tool for all existing staff and can be customized for every department. The Playbook is your go-to piece for keeping you on track and guiding you through day-to-day ops. All your custom scripting, your sales tools, your systems for each department go in to the Playbook. The Playbook has a beginning, but is ever-evolving which means that PSG will provide ongoing modifications to the playbook as your business evolves and thrives.